Job Description:

Accept customers’ feedback from email, BBS, online CS software and process the problems Cooperate process result from various departments and communicate with players Discover players’ needs and suggestions in time, record and report Collect and classify Western online game markets and products information. Maintain company reputation and image.

Job Requirements:

College degree or above
Familiar with online games and engaged at least 2 western online games
CET-4 or above, fluent writing English, can sort out, summarize English documents.
Skilled in computer skill, typing speed at least 50 words/min.
Able to work under pressure, Good communication ability, kindness and friendly

Job Description:

Implement creative strategies to improve Aeria’s image within its community forums;
Building and working with gaming communities for new games going in to beta;
Establish and maintain standards for the process of writing game documentation and release notes for game updates;
Support the growth of the Aeria community through external sites contacts
Growing and updating Aeria’s social networks;
Establishing and maintaining standards for Game Team Interaction with external sites
Using your familiarity with the nuances of the game community to support marketing and public relations efforts.
Establish and maintain standards for the development of Web content that the community is most interested in viewing.
Supporting the game teams running events, both in- and out-of-game, such as conventions, contests and developer chats.
Working with Producers on overall game support/development, marketing, community building, and sales utilizing the Game Master Team;
Coordinating and executing community promotions with partners;
Assisting the operation team to compile events and marketing designs

Qualifications:

- Professional English/Chinese language skills
- English skill TEM 8
- Good sense of games
- MMO or Web game player is preferred
- Ability to perform under pressure within a team-framework

Job Purpose:

Take ownership of the English versions of our game products. Coordinate with Marketing, Engineering, and Operations to ensure that the Japanese versions meet the requirements of our customers and are delivered on schedule and with the highest quality.

Duties:

1.Attend product development meetings and maintain requirements and specification documents.
2.Review and coordinate with QA release testing and quality assurance.
3.Write marketing communications materials, attend trade shows and conferences,

Skills/Qualifications:

1.Baccalaureate degree in a related field.
2.Fluency in Mandarin Chinese, good oral and written English. Some Japanese a plus.
3.Important to be able to communicate well amongst multi-functional groups.

Job Purpose:

Take ownership of the Japanese versions of our game products. Coordinate with Marketing, Engineering, and Operations to ensure that the Japanese versions meet the requirements of our customers and are delivered on schedule and with the highest quality.

Duties:

1.Attend product development meetings and maintain requirements and specification documents.
2.Review and coordinate with QA release testing and quality assurance.
3.Write marketing communications materials, attend trade shows and conferences.

Skills/Qualifications:

1.Baccalaureate degree in a related field.
2.Fluency in Mandarin Chinese, solid oral and written Japanese. Some English a plus.
3.Important to be able to communicate well amongst multi-functional groups。

Job Purpose:

Build and maintain the international versions of our game products, on mobile OS including Symbian, Android, and iOS, and web-based Flash products

Duties:

1.Analyze, define requirements, design and code solutions, and maintain international versions of products throughout the SDLC.
2.Document modifications systematically using charts, code comments and code conforming to best practices. Write and manage ECN and other documentation for external interfaces.
3.Attend product development meetings and coordinate modifications and build schedules with other engineering groups

Skills/Qualifications:

1.Minimum 1 year programming experience, preferably in Java and mobile space. C++ and Flash a plus.
2.Knowledge of SDLC and best practices, version control, and release procedures.
3.Fluency in Mandarin Chinese, good English skills, Japanese a plus.
4.Gaming experience a plus
5.Excellent communication skills, particularly amongst multi-functional groups, both oral and written.

Job Purpose:

Perform QC/QA testing on international versions of our game products. Ensure the delivery of the highest-quality bug-free releases in a timely manner.

Duties:

1.Systematically review development builds of our international game products for bugs, inconsistencies, errors, and other problems.
2.Maintain a bug-tracking database and follow-up on resolution.

Skills/Qualifications:

1.Strong computer skills, including MS-Office.
2.Second language skill in English or Japanese.
3.Knowledge of and passion for on-line games a plus.